1. About this Privacy Statement

Like you, we care about ensuring that personal and private information you entrust us to hold is protected and secure. This Statement outlines the personal information we need and how we collect, hold, disclose, use and share it. For examples of the personal information we may need see Section 3.2.

Each member of the Property NXT Group (the ‘Property NXT Group’, ‘we’, ‘us’ and ‘our’) is committed to protecting and handling your personal information in accordance with the law including the Privacy Act 1988 (Cth) (‘Privacy Act’). The Property NXT Group encompasses Property NXT Pty Ltd and its related bodies, including the trading companies and the Australian Credit Licensees of the Property NXT brands.

2. What you need to know

• We will take reasonable steps to protect your information.
• We will comply with the notification requirements of the Privacy Act if we are aware of your information being lost or compromised.
• We will never sell your information to a third party.
• We use information we collect from you and from other sources to provide services to you and to improve how we operate and provide those services.
• If you have concerns or questions about how we use or handle your information, get in touch with us at info@propertynxtaustralia.com. 

3. Collection, use and sharing of personal information

3.1 Why do we collect your information?

We collect personal information to enable us to provide our services to you. We collect personal information relating to you and your property investment requirements, in order to assist with providing property investment advising services. If you don’t want to or are unwilling to provide us with the information we need, we may be unable to provide services to you.

3.2 How do we collect your personal information?

We collect your personal information directly from you. We may also collect information about you from other sources, for example:

• your representatives such as a solicitor or conveyancer;
• joint applicants, co-applicants, or guarantors;
• referral partners, who refer your business to us;
• publicly available information such as public registers or social media;
• your employer;
• other organisations we partner with to provide products or services to you; and
• credit reporting bodies.

We collect personal information when you:

• enquire about, apply for, or use our products or services;
• speak to us about a property investments services; 
• give us feedback or to make a complaint;
• visit our website or use our digital services;
• participate in other activities we offer, such as competitions or surveys; or
• talk to us or do business with us.

When you give us personal information about another person, you acknowledge that you are authorised by that person to do so and agree to inform that person of the contents of this document.

Examples of the personal information we may collect include:

• Personal and contact details

• Name, address, email address, phone number, date of birth, photographs for identification verification purposes.

• Foreign, or Australian government identifiers and identity documents

• Singapore FIN/NRIC;
• Foreign identity documents;
• Passport;
• Company names, numbers and details; and
• Country/countries of tax residency.

We do not ask for any financial status information.